Control your vocabulary.

Control your vocabulary.

Are you facing a mess like Rasheed’s? Do your stakeholders speak the same language? Do you collectively speak the same language as your users? What language might be troublesome in the context of what you are doing? What concepts need to be better understood or defined?

To control your vocabulary:

Create a list of terms to explore.
Define each term as simply as you can.
Underline words within your definitions that need to be further defined, and define them.
Document the history, alternatives, and myths associated with each term.
Review your list of defined terms with some of your users. Refine the list based on their feedback.
Create a list of requirements that join your nouns and verbs together.

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